Service Areas, Services & Rates
Pulse Ride provides reliable non-emergency medical transportation and safe, dependable rides for individuals of all ages. From medical appointments and senior care to everyday errands and hassle-free airport trips, we offer upfront rates and dedicated care throughout our local communities.
Ensuring you arrive safely and on time is at the heart of everything we do.
Cities Served
Richmond
Colonial Heights
Hopewell
Petersburg
Greater Tri-Cities Area
Counties Served
Chesterfield
Henrico
Hanover
Prince George
Amelia
Amelia
Charles City
Goochland
New Kent
Comfort & Reliability in Every Ride We Offer
While we specialize in supporting seniors and those requiring extra assistance, our doors are open to anyone needing a ride.
Medical Transportation
Doctor & Medical Appointments
Stress-free, punctual rides to routine checkups and primary care doctors.
Outpatient Procedures & Specialists
Comfortable, reliable transport to lab work, X-rays, eye exams and specialist visits.
Hospital Discharge
Safe, attentive care when transitioning home smoothly following a hospital stay.
Dialysis Treatments
Dependable, recurring schedules to ensure you never miss a vital treatment.
Physical Therapy & Rehabilitation
Consistent, on-time rides to keep your strength, mobility, and post-surgery recovery goals on track.
Everyday Transportation
Airport Transportation
Comfortable, punctual transport to and from the airport.
Senior & Assisted Living Rides
Gentle, home-to-van assistance for seniors living independently or in care communities.
Everyday Errands & Shopping
Reliable rides to the grocery store, bank, or post office. Drivers are happy to help load and unload bags.
Pharmacy & Prescriptions
Prompt, dependable rides to pick up your medications right when you need them.
Scheduled Recurring Rides
Set a regular schedule for weekly activities so you never have to worry about booking.
Pulse Ride Rates
No hidden fees. We provide upfront, clear pricing and a complete breakdown of our rates and specialized services below, so you can plan your transportation with total peace of mind.
| Service Type | Base Fare | Per Mile |
|---|---|---|
| Ambulatory Independent walkers and those using canes or walkers. | $25 first 5 miles | $2 per additional mile |
| Dialysis Transportation We offer a special, lower rate to help ease the financial burden of ongoing dialysis treatments. | $20 first 5 miles | $1.50 per additional mile |
| Limited Assistance Hands-on care with assistance in and out of the vehicle. | $35 first 5 miles | $2 per additional mile |
| Full Assistance Home-to-Van care. Safe escorting from the front door directly into the vehicle. | $45 first 5 miles | $2.50 per additional mile |
| Additional Services |
|---|
| Wait Time: $5 per 15-minute increment (First 15 minutes are free) |
| After-Hours Service (6 PM – 5 AM): +$15 per trip |
| Long-Distance Trips (50+ miles): $0.50 per additional mile |
| Holiday Service: 20% surcharge on total trip rate |
| Booking & Policies |
|---|
| Cancellations 50% of the base rate applies if cancelled with less than 2 hours’ notice. |
| No-Shows Full base rate applies if the passenger is a no-show at the scheduled pickup time. |
| Vehicle Care & Damage Passengers are responsible for the cost of specialized cleaning or physical damage caused to the vehicle during a trip (cleaning fees up to $150; repair costs vary based on actual damage). |